We attended the International Franchise Association’s Development Seminar and then the International Franchise Expo immediately following--all held in LA this past weekend. WOW—franchising is hotter than ever.
Attendance at this EXPO was in the thousands and people were very serious about looking for the right franchise investment. The preceding seminar hosted by the IFA was attended by some of the top franchise executives who wanted to learn the best methods to continue to develop their systems. It was obvious from the speakers who were very experienced franchisors that Internet leads continue to be a big source, but not necessarily any more qualified than any other lead. In fact, it’s so easy to just cruise the Internet that many people just inquire about companies via their websites but can’t even remember doing so when they are contacted by the follow up person on the franchisor end! That was the comment of a couple of top franchise execs who really know the business. So, in the end, it’s best to diversify and the franchisor should use some Internet advertising sites, PR, trade shows and appropriate print advertising to attract the right franchisee for their concept.
At the show very popular companies like PostNet, a hot concept since 1993, were swarmed by attendees wanting to know more about their business-to-business capabilities. Company CEO Steve Greenbaum, also one of the most popular franchise executives always sought after for speaking engagements, greeted attendees who wanted more details on this industry.
“We’ve positioned PostNet as a total small business solutions provider,” Greenbaum said. “But we’re still extremely consumer-friendly.”
Ultimately, Greenbaum sees PostNet evolving over the next three to five years into a “facilitator of small-business growth.” Obviously lots of attendees at the West Coast IFE agreed as PostNet had one of the busiest booths there.